●Client project · Flooring contractor
Lab Flooring
Website redesign and operations platform
A flooring contractor running many sites at once. We redesigned their website and built the platform that now runs the business: crews, sites, materials, costs, margins and quotes, in one place.
The weekly schedule: every crew, every site, and suggestions for the job that still needs a crew.
- Client
- Lab Flooring
- Industry
- Flooring contractor
- Users
- Owner, project managers, installation crews
- Scope
- Website, custom platform, AI crew insights, quoting
The problem
Many sites, many crews, and no single picture.
Knowing who was working where meant phone calls and group texts. Real job costs were pieced together after the fact, and every quote started from scratch instead of from what similar jobs had actually cost.
- Crew schedules lived in texts and memory
- Rescheduling one job meant calling everyone
- Hours and materials weren’t tied to a job
- Margins were only known once a job was over
- Quotes were estimates, not based on past jobs
The solution
One platform, from schedule to quote.
Every job, crew, hour and material lives in one system. The office plans the week, crews see it on their phones, and each finished job makes the next quote more accurate.
- A weekly schedule across every site and crew
- Reschedule once; crew phones update
- Materials, hours and costs tracked per job
- Margins visible while the job is still running
- AI suggestions on which people work best together
- Quotes built from comparable past jobs
Before and after
One job, from quote to the next quote.
Today
- 01Quote estimated from memory and a spreadsheetManual
- 02Crews booked by phone and group textManual
- 03A change means calling everyone againManual
- 04Hours and materials on paper, if at allManual
- 05Real cost and margin worked out after the jobManual
With the system
- 01Quote built from what comparable jobs costOffice
- 02Crew picked on the board, with suggested pairingsOffice
- 03Changes reach each crew’s phone instantlyAutomatic
- 04Hours logged on site; materials tracked per jobCrew
- 05Margin tracked live against the quoteAutomatic
- 06The finished job improves the next quoteAutomatic
How it fits together
One system the office and the crews share.
Connects to
- Job requests from the new website
- Crew availability
- Hours logged by crews on site
- Material orders and supplier prices
What we build
Lab Operations
- Scheduling
- Job costing
- Crew insights (AI)
- Quoting
Delivers to
- Crew phones: where, when, with whom
- Live margins per job
- Quotes to clients
- Owner’s overview
Job costing
Every job’s real cost, while it’s still running.
Hours from crew phones and materials from orders roll up against the quote, so a job drifting over budget shows up on day two, not after the invoice.
For the crews
Where to be, who with, and what’s on site.
Each installer sees today’s job, the address, who they’re working with and whether materials have arrived. Reschedule in the office and their phone updates. Hours are logged from the job.
AI crew insights
Learns who works best together.
By comparing logged hours with estimates on finished jobs, the platform learns which pairings are fastest on each kind of floor, and suggests them when scheduling. A project manager always makes the call.
Quoting
Quotes built from what jobs actually cost.
Labour is estimated from the logged hours of comparable past jobs and materials from current supplier prices, and the margin target is applied before anything goes out.
What we delivered
01
Website
A full redesign of the public site, feeding job requests into the platform.
02
Operations platform
Scheduling, crew phones, job tracking, materials, costs and margins.
03
Insights and quoting
AI crew-pairing suggestions and quotes built from job history.
Client project. Screens are illustrative recreations with sample names and figures; no client data is shown.
Project notes
Lab Flooring
Website redesign and a custom project-management platform for a flooring contractor: crew scheduling across sites, materials, job costing and margins, AI crew insights and data-informed quoting.
Client projectPublished with permission. Interface screens are illustrative recreations; no client data is shown.
- What we delivered
- Full website redesign
- Crew scheduling and rescheduling across sites
- Site, materials and job-cost tracking
- Margin tracking against plan
- AI insights on effective crew pairings
- Quoting informed by past jobs
Next concept
Northline & Co.
Business law